Account deletion

You can ask at any time for your account on the Vinaro platform (the vinaro.app website and the Vinaro mobile app) to be deleted. HOW TO REQUEST Send an email to support@vinaro.app from the address your account is registered with, with the subject "Account deletion". Include the username or email you sign in with. We may ask you to confirm that the request comes from the account owner. WHAT WILL BE DELETED Your account and the ability to sign in. Your first and last name, email and phone number. Registered devices and push notifications. Your personal settings. WHAT REMAINS The estate's production and financial records — harvest, operations, wine batches, warehouse and accounting documents — belong to the estate, not to you personally, and stay in the system. Where a record needs to show who performed the work, your name is replaced with an anonymised label. Documents we are required to keep under tax law and the activity log are kept for the periods set by law, even after the account is deleted. If you are the only owner of an estate, first transfer ownership to another user or ask for the estate to be deleted together with your account — say so in your email. TIMING We process the request within 30 days and send a confirmation to your email.